Holland America Line Extends Its Pause of Cruise Operations to All Departures until Dec. 15, 2020
Cancelled cruises include Caribbean, Mexico, Panama Canal and Australia
The pause extension affects Caribbean, Mexico, Panama Canal, Pacific Coastal, South America, Antarctica, Hawaii, South Pacific, Australia and Asia itineraries.
Guests Automatically Receive Bonus Future Cruise Credit
Those with impacted cruises automatically will be cancelled, and no action is needed for guests opting for the Future Cruise Credit (FCC). All guests will receive an FCC per person as follows:
· Paid in Full: Those who had paid in full to HAL will receive 125% FCC of the base cruise fare paid to Holland America Line.
· Not Paid in Full: Those with bookings not paid in full to HA will receive an FCC of double the amount of the deposit paid for the cruise. The minimum FCC is £100 and the maximum will be an amount up to the base cruise fare paid.
The FCC is valid for 12 months from the date of issue and may be used to book sailings departing through Dec. 31, 2022. All other funds paid to Holland America Line may be transferred to a new booking or will automatically be refunded via the method of payment used to purchase the services.
Full Refund Option Also Available
Guests who prefer a 100% refund of monies paid to Holland America Line can visit the Cancellation Preferences form to indicate this preference no later than Sept. 15, 2020.
As previously announced, we have paused global cruise operations and cancelled all Alaska, Europe and Canada/New England cruises for 2020; additional departures from the port of Vancouver, British Columbia, Canada, in 2020; and select Hawaii itineraries for early 2021.