The health and safety of our guests and crew is of utmost importance to us and we continue to closely monitor and assess the dynamic and evolving Coronavirus (COVID-19) situation.
We are using the latest information available to us to make decisions that mitigate risks and actively protect the health, safety and wellbeing of everyone on board. We sincerely thank all of our guests around the world for their continued support and understanding as we respond to this unexpected situation.
It remains the case that any guests or crew who have travelled from or through mainland China, Hong Kong and Macau within 14 days of embarkation will not be permitted to board our ships.
We are aware of an increasing number of Indian and Pacific Ocean ports of call denying entry for those who have travelled from or through parts of Asia (including airport transits). Those guests who have travelled from or through Singapore, Taiwan, Thailand, Japan, Republic of Korea, or Malaysia within 14 days before embarkation will be subject to enhanced pre-boarding screening, to manage this risk.
Please be aware that any guests who are given permission to board following this enhanced screening may be subject to additional and ongoing active surveillance and measurement throughout the voyage. Those guests should also be aware of the potential for other mandatory inspections beyond our control from port authorities and also the potential for refused entry.
For those that have not travelled yet, in light of the enhanced pre-boarding screening measures now in place, you may wish to consider making alternative travel arrangements if you plan to travel through any of these countries within 14 days of embarkation because of associated risks.
Given the serious nature of these circumstances, false responses on pre-boarding documents will result in immediate grounds for denial of boarding and may also face additional legal consequences. Guests should be prepared to disclose documentation to evidence travel history.