Azamara Update 12th August 2020

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We are currently dealing with Azamara Sailings up to and including the 03rd October 2020

At Azamara, the safety and well-being of our guests and crew are always our top priorities. After the decision was made on March 13th to voluntarily suspend our sailings departing from US ports, we’ve now made the decision to also suspend operations for the remainder of our sailings worldwide, effective at midnight, March 15th. If you are currently onboard a cruise, there’s no need to worry. We will conclude current sailings with modifications in order to provide our guests the best options for their safe return home. Our goal is to resume operations on April 11th, 2020.

We’re currently working directly with guests as well as travel advisors impacted by this temporary disruption. As a result of this change, if you’re scheduled to sail with us before April 11th, you will receive a 125% Future Cruise Credit to come back and sail with us by December 31, 2021.

  • This amount will be based on your total cruise fare paid. And, we’re giving you a little extra, knowing that this is such a unique circumstance.
  • We will automatically issue you your Future Cruise Credit by Monday, April 13th, 2020 via email. So, there’s nothing for you to do!
  • If you pre-booked any shore excursions through Azamara, you’ll receive a full refund to the original form of payment. Guests with independent arrangements should contact their travel advisors as soon as possible.
  • Please know, if you pre-purchased any amenities and packages – like beverage, internet or specialty dining, or Azamara Upgrade, those will be automatically refunded.

Or, if you prefer the lower value in a full refund, we’re happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have plenty of time to make up your mind. You do not need to request your refund until December 31, 2021.

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