Travel Alerts and Advice

You can find the latest travel advice from A.B.T.A here.

A letter to all customers from Mark Tanzer , Chief Executive A.B.T.A , can be found here

What we suggest for Existing Customers:

we have temporarily closed our phone lines due to current circumstances but please don’t worry, we are actively contacting our customers in departure date order to discuss the available options as this varies by cruise line. If you’ve had a notification from either Cruise1st or your cruise line that your sailing has been cancelled, we will be in touch soon. In the meantime, you can find the latest information regarding suspended sailings on our website.

 

Thank You so much for your continued patience at this very unsettling time, we are doing everything we possibly can to take care of our loyal & valued customers.

AMEND BOOKING CLICK HERE

 

CANCEL BOOKING CLICK HERE

What we know so far:

As a result of the continued impact of Covid-19 many cruise lines have temporarily suspended their operations for between 30 – 60 days which has resulted in a large amount of cruises being cancelled.

We will try to do everything possible to ensure you enjoy the holiday you deserve albeit a little later than originally planned.  Many cruise lines are offering a FCC (Future Cruise Credit) of  up to 125%* towards the total value of your cancelled cruise, which can be used against a future cruise sailing before March 2022. Plus cruise prices have never been so low.   Please be reassured that your money is safe and secure, and your health and wellbeing is our priority.

In view of the current global situation we find ourselves in, at Cruise1st we want to reassure you, that we remain committed to providing you our customer with your forthcoming holiday plans. Whether you are looking to book a new holiday, or have concerns about an existing booking we want to ensure this remains as stress free as possible.

Re-Book with confidence:

Cruise 1st are an award winning cruise agency dedicated to over 20 years travel experience.

Cruise1st are financially protected by ABTA (Association of British Travel Agents) and under UK legislation we are obligated to follow an industry Code of Conduct to protect your holiday arrangements.

In addition to that your holiday is ATOL protected, (Air Travel Organisers Licence) which again gives you our customer financial protection when purchasing a package holiday with us.

As we find ourselves in unprecedented times, we want to reassure you that your money is safe and secure, future cruise vouchers will be offered for all affected sailings that have been cancelled which can be transferred to an alternative booking.

Latest advice from UK Gov, UK Foreign and Commonwealth Office, CLIA, ABTA & Cruise Line flexible cancellation policies

Cruise Line Statements – Coronavirus

ABTA

Good afternoon The ABTA Destinations team to continue to monitor the “global against all but essential travel” restriction that was introduced by the Foreign Secretary. FCO global advisory against ‘all but essential’ international travel  –

Azamara

We are currently dealing with Azamara Sailings up to and including the 03rd October 2020 At Azamara, the safety and well-being of our guests and crew are always our top priorities. After the decision was

Carnival

In follow up to our (Carnival) communication two weeks ago about the decision to cancel all cruises in November and December except for our Miami and Port Canaveral operations. At that time, we advised that

Celebrity

Celebrity: As the world continues to work towards a new normal, our primary goal continues to be a healthy return to service for our guests, crew and the communities we visit. While working with the

Celestyal Cruises

CELESTYAL CRUISES TEMPORARILY SUSPENDS CRUISE OPERATIONS UNTIL 1ST MAY 2020 Celestyal Cruises, the award-winning, number one choice for travellers to the Greek Islands and the Mediterranean, is taking preventative measures and suspending cruise operations until

CLIA

Washington, DC (13 March 2020)—CLIA ocean-going cruise lines will be voluntarily and temporarily suspending cruise ship operations from U.S. ports of call for 30 days as public health officials and the U.S. Government continue to

CMV

South Quay Travel & Leisure Limited (In Administration) trading as Cruise & Maritime Voyages (United Kingdom) ABTA number: V9945 ATOL number: 4619 We are sorry to inform you that South Quay Travel Limited (“SQTL”) –

Costa

COSTA EXTENDS PAUSE FOR ITS CRUISES Genoa, July 3rd, 2020 – Costa announces a further pause for all its cruises until August 15th 2020 and the cancellation of all cruises in Northern Europe for the remainder

Cunard

Cunard extends pause in operations and confirms itinerary changes for 2021 with new European sailings and 2022 World Voyage: SOUTHAMPTON, England (August 25, 2020) In an acknowledgement of the UK Foreign & Commonwealth Office (FCO)

Fred Olsen

Cancelled cruises with Fred Olsen W2026 – ‘Azorean Islands & Portuguese Cities’, 12th September 2020 from Liverpool L2024 – ‘Historic Cities & Waterways of Germany’, 17th September 2020 from Dover M2025 – ‘Exploring the Capitals

Holland America

Holland America Line Extends Its Pause of Cruise Operations to All Departures until Dec. 15, 2020 Cancelled cruises include Caribbean, Mexico, Panama Canal and Australia The pause extension affects Caribbean, Mexico, Panama Canal, Pacific Coastal,

Marella

We are currently dealing with Marella Sailings up to and including the 07th October 2020 We’re sorry to advise that following the changing port restrictions and closures put in place by local authorities, we have

MSC

We are currently dealing with MSC Sailings up to and including the 07th October 2020 Following up on MSC’s previous communications regarding the cancelled cruises and the possible restart of operations in August, MSC now

NCL

We are currently dealing with NCL Sailings up to and including the 26th October 2020 Please note that this communication includes important updates: Temporary Sailing Suspension, and update to NCL’s Peace of Mind Policy 1)

P&O Cruises

P&O Cruises has extended the pause in operations into April 2021 in response to the current uncertainty around European ports of call. P&O Cruises president Paul Ludlow said: “With hopeful news headlines clearly we do

Princess

Due to the uncertainty about when international travel restrictions might be lifted, Princess are extending their pause in operations for cruises departing from Australia and New Zealand through 31 May 2021.

Regent Seven Seas

Sadly, due to the severe disruption being caused by COVID-19 we are suspending all voyages on Seven Seas Mariner through to 12th May 2021.

River Cruising

Scenic Group suspends all cruises & tours up to 31st October 2020 As the situation continues to escalate at a rapid rate in many countries, with Government lockdowns, travel restrictions and border closures, it has

Royal Caribbean

We are currently dealing with Royal Caribbean Sailings up to and including the 01st October 2020 Unfortunately, all sailings departing on and before June 11th, 2020 will be cancelled, and we plan to resume operation

Scenic

Scenic Group suspends all cruises & tours up to 31st October 2020 As the situation continues to escalate at a rapid rate in many countries, with Government lockdowns, travel restrictions and border closures, it has

Seabourn

SEATTLE, March 13, 2020 – Seabourn, the world’s finest ultra-luxury travel experience, announced that it will voluntarily pause global operations of its five cruise ships for 30 days, starting March 14. The decision is a

Silversea

Silversea is embracing Royal Caribbean Cruises Ltd’s initiative about suspending cruising in the United States for the upcoming 30 days and we are extending this cancellation to other ships around the world. The health, safety

Uniworld

We are closely monitoring the coronavirus (Covid-19) developments and will continue to prioritize the safety of our guests and crew. We are aware of the latest travel advisories issued by government agencies and are monitoring

Virgin Voyages

Virgin Voyages have said – As we continue to navigate what’s going on in the world, we’ve made the decision to cancel our December sailings. If you have Sailors booked on these sailings, we’ll be