Travel Alerts and Advice

You can find the latest travel advice from A.B.T.A here.

A letter to all customers from Mark Tanzer , Chief Executive A.B.T.A , can be found here

Re-Book with confidence:

Cruise 1st are an award winning cruise agency dedicated to over 20 years travel experience.

Cruise1st are financially protected by ABTA (Association of British Travel Agents) and under UK legislation we are obligated to follow an industry Code of Conduct to protect your holiday arrangements.

In addition to that your holiday is ATOL protected, (Air Travel Organisers Licence) which again gives you our customer financial protection when purchasing a package holiday with us.

As we find ourselves in unprecedented times, we want to reassure you that your money is safe and secure, future cruise vouchers will be offered for all affected sailings that have been cancelled which can be transferred to an alternative booking.

Latest advice from UK GovUK Foreign and Commonwealth OfficeCLIAABTA & Cruise Line flexible cancellation policies

What we know so far:

In these unprecedented times, we will keep all our customers up to date with the latest Cruise-Line and travel advice plus any other changes that could affect current/future bookings with Cruise1st.

Due to large volumes of Cruise-Line/Itinerary cancellations, the process and contact to our customers is taking longer than usual, so we thank everyone for your patience and apologise for any inconvenience this is causing.

For cancelled or suspended cruises, we will continue to contact our customers to explain and explore options. Currently, we are continuing to deal with cancellations in departure order.

Customers who have had their cruise cancelled by the Cruise-Line are being offered FUTURE CRUISE CREDIT and this can be up to 125 %, meaning customers could change to an upgraded experience and have something to look forward to in 2021, but we also appreciate that customers may want a full refund as their option.

If a sailing has not been cancelled and any customers feel they wish to change to an alternative date, itinerary or ship, then there are some Cruise-Lines that are more flexible with their terms and conditions, although please bear in mind any higher grade change may incur additional charges.

If customers travel plans have not been cancelled and the specific itinerary is to remain the same, then any payments due will still need to be kept.

The process of a refund could take longer, depending on the Cruise-Lines and other travel partners and this could be up to 120 days from request date.  We appreciate that this can cause inconvenience in this situation.  Cruise1st act as an agent for customers, therefore we have to request the Refund/Future Cruise Credit note from our travel partners, again thank you for your patience and rest assured you will receive a refund/future cruise credit as soon as we receive from the supplier.

Cruise Line Statements – Coronavirus

ABTA

Good afternoon The ABTA Destinations team to continue to monitor the “global against all but essential travel” restriction that was introduced by the Foreign Secretary. FCO global advisory against ‘all but essential’ international travel  –

Azamara

We are currently dealing with Azamara Sailings up to and including the 03rd October 2020 At Azamara, the safety and well-being of our guests and crew are always our top priorities. After the decision was

Carnival

Carnival operations: At this time, we are cancelling all cruises from October 1 – 31, 2020.

Celebrity

As you may be aware, the Australian Government has announced an extension to their current suspension of cruise tourism in the region.  In response to this decision, Celebrity Cruises will be extending the suspension of

Celestyal Cruises

CELESTYAL CRUISES TEMPORARILY SUSPENDS CRUISE OPERATIONS UNTIL 1ST MAY 2020 Celestyal Cruises, the award-winning, number one choice for travellers to the Greek Islands and the Mediterranean, is taking preventative measures and suspending cruise operations until

CLIA

Washington, DC (13 March 2020)—CLIA ocean-going cruise lines will be voluntarily and temporarily suspending cruise ship operations from U.S. ports of call for 30 days as public health officials and the U.S. Government continue to

CMV

South Quay Travel & Leisure Limited (In Administration) trading as Cruise & Maritime Voyages (United Kingdom) ABTA number: V9945 ATOL number: 4619 We are sorry to inform you that South Quay Travel Limited (“SQTL”) –

Costa

COSTA EXTENDS PAUSE FOR ITS CRUISES Genoa, July 3rd, 2020 – Costa announces a further pause for all its cruises until August 15th 2020 and the cancellation of all cruises in Northern Europe for the remainder

Cunard

Cunard extends pause in operations and confirms itinerary changes for 2021 with new European sailings and 2022 World Voyage: SOUTHAMPTON, England (August 25, 2020) In an acknowledgement of the UK Foreign & Commonwealth Office (FCO)

Fred Olsen

Cancelled cruises with Fred Olsen W2026 – ‘Azorean Islands & Portuguese Cities’, 12th September 2020 from Liverpool L2024 – ‘Historic Cities & Waterways of Germany’, 17th September 2020 from Dover M2025 – ‘Exploring the Capitals

Holland America

Holland America Line Extends Its Pause of Cruise Operations to All Departures until Dec. 15, 2020 Cancelled cruises include Caribbean, Mexico, Panama Canal and Australia The pause extension affects Caribbean, Mexico, Panama Canal, Pacific Coastal,

Marella

We are currently dealing with Marella Sailings up to and including the 07th October 2020 We’re sorry to advise that following the changing port restrictions and closures put in place by local authorities, we have

MSC

We are currently dealing with MSC Sailings up to and including the 07th October 2020 Following up on MSC’s previous communications regarding the cancelled cruises and the possible restart of operations in August, MSC now

NCL

We are currently dealing with NCL Sailings up to and including the 26th October 2020 Please note that this communication includes important updates: Temporary Sailing Suspension, and update to NCL’s Peace of Mind Policy 1)

P&O Cruises

P&O Cruises cancels all cruises until early 2021 but remains ’hopeful for new beginning’ SOUTHAMPTON, England (Sept. 17, 2020) — P&O Cruises, part of Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK), today confirmed an

Princess

SANTA CLARITA, Calif. (August 25, 2020) – Due to restrictions and limitations with border and port access determined by government and health authorities and the continued uncertainty of airline travel, Princess Cruises is cancelling its

Regent Seven Seas

Sadly, due to the severe disruption being caused by COVID-19 we are suspending all voyages on Seven Seas Mariner through to 12th May 2021.

River Cruising

Scenic Group suspends all cruises & tours up to 31st October 2020 As the situation continues to escalate at a rapid rate in many countries, with Government lockdowns, travel restrictions and border closures, it has

Royal Caribbean

We are currently dealing with Royal Caribbean Sailings up to and including the 01st October 2020 Unfortunately, all sailings departing on and before June 11th, 2020 will be cancelled, and we plan to resume operation

Scenic

Scenic Group suspends all cruises & tours up to 31st October 2020 As the situation continues to escalate at a rapid rate in many countries, with Government lockdowns, travel restrictions and border closures, it has

Seabourn

SEATTLE, March 13, 2020 – Seabourn, the world’s finest ultra-luxury travel experience, announced that it will voluntarily pause global operations of its five cruise ships for 30 days, starting March 14. The decision is a

Silversea

Silversea is embracing Royal Caribbean Cruises Ltd’s initiative about suspending cruising in the United States for the upcoming 30 days and we are extending this cancellation to other ships around the world. The health, safety

Uniworld

We are closely monitoring the coronavirus (Covid-19) developments and will continue to prioritize the safety of our guests and crew. We are aware of the latest travel advisories issued by government agencies and are monitoring

Virgin Voyages

We are currently dealing with Virgin Voyages Sailings up to and including the 03rd October 2020  Important Message from Richard Branson and CEO Tom McAlpin When we dreamed up Virgin Voyages, we did so with