Travel Alerts and Advice

You can find the latest travel advice from A.B.T.A here.

A letter to all customers from Mark Tanzer , Chief Executive A.B.T.A , can be found here

What we suggest for Existing Customers:

we have temporarily closed our phone lines due to current circumstances but please don’t worry, we are actively contacting our customers in departure date order to discuss the available options as this varies by cruise line. If you’ve had a notification from either Cruise1st or your cruise line that your sailing has been cancelled, we will be in touch soon. In the meantime, you can find the latest information regarding suspended sailings on our website.

 

Thank You so much for your continued patience at this very unsettling time, we are doing everything we possibly can to take care of our loyal & valued customers.

AMEND BOOKING CLICK HERE

 

CANCEL BOOKING CLICK HERE

What we know so far:

As a result of the continued impact of Covid-19 many cruise lines have temporarily suspended their operations for between 30 – 60 days which has resulted in a large amount of cruises being cancelled.

We will try to do everything possible to ensure you enjoy the holiday you deserve albeit a little later than originally planned.  Many cruise lines are offering a FCC (Future Cruise Credit) of  up to 125%* towards the total value of your cancelled cruise, which can be used against a future cruise sailing before March 2022. Plus cruise prices have never been so low.   Please be reassured that your money is safe and secure, and your health and wellbeing is our priority.

In view of the current global situation we find ourselves in, at Cruise1st we want to reassure you, that we remain committed to providing you our customer with your forthcoming holiday plans. Whether you are looking to book a new holiday, or have concerns about an existing booking we want to ensure this remains as stress free as possible.

Re-Book with confidence:

Cruise 1st are an award winning cruise agency dedicated to over 20 years travel experience.

Cruise1st are financially protected by ABTA (Association of British Travel Agents) and under UK legislation we are obligated to follow an industry Code of Conduct to protect your holiday arrangements.

In addition to that your holiday is ATOL protected, (Air Travel Organisers Licence) which again gives you our customer financial protection when purchasing a package holiday with us.

As we find ourselves in unprecedented times, we want to reassure you that your money is safe and secure, future cruise vouchers will be offered for all affected sailings that have been cancelled which can be transferred to an alternative booking.

Latest advice from UK Gov, UK Foreign and Commonwealth Office, CLIA, ABTA & Cruise Line flexible cancellation policies

Cruise Line Statements – Coronavirus

ABTA

Good afternoon The ABTA Destinations team to continue to monitor the “global against all but essential travel” restriction that was introduced by the Foreign Secretary. FCO global advisory against ‘all but essential’ international travel  –

Azamara

We are currently dealing with Azamara Sailings up to and including the 03rd October 2020 At Azamara, the safety and well-being of our guests and crew are always our top priorities. After the decision was

Carnival

For More Info click here:  Carnival FAQ> “As we continue to refine our phased in approach to return to guest operations, we are modifying our plan as circumstances evolve. While we had hoped to complete

Celebrity

For More Info click here: Celebrity Cruises Celebrity Solstice – departing from Tokyo, Japan on April 24, 2022 In order to facilitate a smooth transition to our Summer 2022 Alaska season, the Celebrity Solstice sailing

Celestyal Cruises

CELESTYAL CRUISES TEMPORARILY SUSPENDS CRUISE OPERATIONS UNTIL 1ST MAY 2020 Celestyal Cruises, the award-winning, number one choice for travellers to the Greek Islands and the Mediterranean, is taking preventative measures and suspending cruise operations until

CLIA

Washington, DC (13 March 2020)—CLIA ocean-going cruise lines will be voluntarily and temporarily suspending cruise ship operations from U.S. ports of call for 30 days as public health officials and the U.S. Government continue to

CMV

South Quay Travel & Leisure Limited (In Administration) trading as Cruise & Maritime Voyages (United Kingdom) ABTA number: V9945 ATOL number: 4619 We are sorry to inform you that South Quay Travel Limited (“SQTL”) –

Costa

COSTA EXTENDS PAUSE FOR ITS CRUISES Genoa, July 3rd, 2020 – Costa announces a further pause for all its cruises until August 15th 2020 and the cancellation of all cruises in Northern Europe for the remainder

Cunard

For More Info click here: Cunard Cruises Cunard extends pause in operations Cunard has extended its pause in operations due to the ongoing travel constraints in place across the world. Voyages departing on board Queen

Fred Olsen

Cancelled cruises with Fred Olsen W2026 – ‘Azorean Islands & Portuguese Cities’, 12th September 2020 from Liverpool L2024 – ‘Historic Cities & Waterways of Germany’, 17th September 2020 from Dover M2025 – ‘Exploring the Capitals

General Information

Please click on the relevant Cruise-Line for more information: Royal Caribbean   P&O Cruises    Celebrity Cruises    Carnival Cruises    MSC Cruises   Princess Cruises    Cunard Cruises    Norwegian Cruise Line Holland America Line  

Holland America

For More Info click here: Holland America Line Holland America Line continue to prepare and develope  plans to meet the Framework for Conditional Sailing Order issued by the U.S. Centers for Disease Control and Prevention

Marella

We are currently dealing with Marella Sailings up to and including the 07th October 2020 We’re sorry to advise that following the changing port restrictions and closures put in place by local authorities, we have

MSC

In light of the government’s recent announcement, MSC Cruises UK & Ireland has taken the decision to cancel the majority of our sailings until 31st May 2021, for our UK and Irish guests. The following

NCL

The health, safety, security and well-being of guests and crew remain highest priority. As such, given that the COVID-19 pandemic continues to impact communities around the globe and travel and port restrictions in various parts

Oceania

Pause Extended through to 30th June 2021

P&O Cruises

P&O Cruises has extended the pause in operations into April 2021 in response to the current uncertainty around European ports of call. P&O Cruises president Paul Ludlow said: “With hopeful news headlines clearly we do

Princess

While Princess Cruises continues to work with various United States and Canadian government officials to try to preserve a portion of the Alaska 2021 cruise season, the company is extending its pause of cruise holidays for sailings from Seattle

Regent Seven Seas

Sadly, due to the severe disruption being caused by COVID-19 we are suspending all voyages on Seven Seas Mariner through to 12th May 2021.

River Cruising

Scenic Group suspends all cruises & tours up to 31st October 2020 As the situation continues to escalate at a rapid rate in many countries, with Government lockdowns, travel restrictions and border closures, it has

Royal Caribbean

Odyseey of the Seas Full Season in the Mediterranean has been cancelled.

Scenic

Scenic Group suspends all cruises & tours up to 31st October 2020 As the situation continues to escalate at a rapid rate in many countries, with Government lockdowns, travel restrictions and border closures, it has

Seabourn

SEATTLE, March 13, 2020 – Seabourn, the world’s finest ultra-luxury travel experience, announced that it will voluntarily pause global operations of its five cruise ships for 30 days, starting March 14. The decision is a

Silversea

Silversea is embracing Royal Caribbean Cruises Ltd’s initiative about suspending cruising in the United States for the upcoming 30 days and we are extending this cancellation to other ships around the world. The health, safety

Uniworld

We are closely monitoring the coronavirus (Covid-19) developments and will continue to prioritize the safety of our guests and crew. We are aware of the latest travel advisories issued by government agencies and are monitoring

Virgin Voyages

Virgin Voyages have made a decision to cancel sailings traveling from 09th May 21 to June 30th 21.