Travel Alerts and Advice

You can find the latest travel advice from A.B.T.A here.

A letter to all customers from Mark Tanzer , Chief Executive A.B.T.A , can be found here

What we suggest for Existing Customers:

We have temporarily closed our phone lines due to current circumstances but please don’t worry, we are actively contacting our customers in departure date order to discuss the available options as this varies by cruise line. If you’ve had a notification from either Cruise1st or your cruise line that your sailing has been cancelled, we will be in touch soon. In the meantime, you can find the latest information regarding suspended sailings on our website.

Thank You so much for your continued patience at this very unsettling time, we are doing everything we possibly can to take care of our loyal & valued customers.

AMEND BOOKING CLICK HERE

 

CANCEL BOOKING CLICK HERE

What we know so far:

As a result of the continued impact of Covid-19 many cruise lines have temporarily suspended their operations for between 30 – 60 days which has resulted in a large amount of cruises being cancelled.

We will try to do everything possible to ensure you enjoy the holiday you deserve albeit a little later than originally planned.  Many cruise lines are offering a FCC (Future Cruise Credit) of  up to 125%* towards the total value of your cancelled cruise, which can be used against a future cruise sailing before March 2022. Plus cruise prices have never been so low.   Please be reassured that your money is safe and secure, and your health and wellbeing is our priority.

In view of the current global situation we find ourselves in, at Cruise1st we want to reassure you, that we remain committed to providing you our customer with your forthcoming holiday plans. Whether you are looking to book a new holiday, or have concerns about an existing booking we want to ensure this remains as stress free as possible.

Re-Book with confidence:

Cruise 1st are an award winning cruise agency dedicated to over 20 years travel experience.

Cruise1st are financially protected by ABTA (Association of British Travel Agents) and under UK legislation we are obligated to follow an industry Code of Conduct to protect your holiday arrangements.

In addition to that your holiday is ATOL protected, (Air Travel Organisers Licence) which again gives you our customer financial protection when purchasing a package holiday with us.

As we find ourselves in unprecedented times, we want to reassure you that your money is safe and secure, future cruise vouchers will be offered for all affected sailings that have been cancelled which can be transferred to an alternative booking.

Latest advice from UK Gov, UK Foreign and Commonwealth Office, CLIA, ABTA & Cruise Line flexible cancellation policies

Cruise Line Statements – Coronavirus

ABTA

ABTA is seeking changes to the Package Travel Regulations to help Members who are required to refund customers due to cancellations resulting from the Covid-19 crisis. As those discussions with the government continue, ABTA has

Azamara

At Azamara, the safety and well-being of our guests and crew are always our top priorities. After the decision was made on March 13th to voluntarily suspend our sailings departing from US ports, we’ve now

Carnival

Cancelled Sailings. All ships sailings through and including June 26, 2020 All San Francisco sailings through 2020 All Carnival Sunrise sailings through and including October 19, 2020 All Carnival Legend sailings through and including October

Celebrity

Given the gravity of the public health crisis confronting the world, we have decided to extend the suspension of our global cruise operations through June 11th, and suspend our Alaska sailings through July 1st.​ We’ve

Celestyal Cruises

CELESTYAL CRUISES TEMPORARILY SUSPENDS CRUISE OPERATIONS UNTIL 1ST MAY 2020 Celestyal Cruises, the award-winning, number one choice for travellers to the Greek Islands and the Mediterranean, is taking preventative measures and suspending cruise operations until

CLIA

Washington, DC (13 March 2020)—CLIA ocean-going cruise lines will be voluntarily and temporarily suspending cruise ship operations from U.S. ports of call for 30 days as public health officials and the U.S. Government continue to

CMV

Re: CMV Extends Suspension of Cruises until 30th June 2020   Due to the continued global pandemic outbreak of the Covid-19 coronavirus, Government advisories still in force and the lockdown of many countries and ports

Costa

Information on canceled cruises: Last update May 4, 2020 Costa Diadema Cruises canceled until July 12. Costa Fascinosa Cruises canceled until July 4. Costa Favolosa Cruises canceled until July 7. Costa Fortuna Cruises canceled until

Cunard

Cunard Extends Pause to Voyages   Luxury cruise line Cunard, announced today that, as a result of the continued impact of Covid-19, it will be extending the pause to voyages. For its ships Queen Mary

Fred Olsen

What has changed? Our Booking Reassurance Guarantee has been expanded further today in reaction to the fast-moving Coronavirus situation. We are focusing the guarantee on 2020 sailings and guests can now transfer to any other

Holland America

With travel restrictions continuing for the near future due to global health concerns, Holland America Line has decided to extend its pause of global cruise operations and cancel all Alaska, Europe and Canada/New England cruises

Marella

We’re sorry to advise that following the changing port restrictions and closures put in place by local authorities, we have taken the difficult decision to cancel all of our upcoming Marella Cruises up to 31st

MSC

MSC CRUISES EXTENDS FLEET-WIDE HALTING OF OPERATIONS THROUGH TO 10 JULY 2020   For Added Flexibility, MSC Cruises will extend the Flexible Cruise Programme Now to Include All Existing Bookings Between 11 July Through to

NCL

With the virus impacting communities around the globe, we voluntarily suspended cruise voyages across our fleet and today, we are extending this suspension through 30 June 2020.  We plan to relaunch cruise operations with embarkations

P&O Cruises

P&O Cruises extends pause in operations for all sailings until October 15, 2020 P&O Cruises has announced an extension to the pause in its operations until October 15, 2020 as it focuses on working in

Princess

Information on Impacted & Cancelled Cruises Updated May 6, 2020 1:00PM PT Like so many facets of life, travel has been hit hard by recent events. It is with a heavy heart that Princess Cruises has

Regent Seven Seas

We continue to closely monitor the COVID-19 coronavirus situation and the global health environment. With COVID-19 continuing to impact communities and ports around the globe, we have extended our voluntary temporary suspension of operations worldwide

Royal Caribbean

Unfortunately, all sailings departing on and before June 11th, 2020 will be cancelled, and we plan to resume operation on June 12th. CANCELLATION POLICY: Whether you’re already booked on a cruise, or are thinking about

Seabourn

SEATTLE, March 13, 2020 – Seabourn, the world’s finest ultra-luxury travel experience, announced that it will voluntarily pause global operations of its five cruise ships for 30 days, starting March 14. The decision is a

Silversea

Silversea is embracing Royal Caribbean Cruises Ltd’s initiative about suspending cruising in the United States for the upcoming 30 days and we are extending this cancellation to other ships around the world. The health, safety

Uniworld

We are closely monitoring the coronavirus (Covid-19) developments and will continue to prioritize the safety of our guests and crew. We are aware of the latest travel advisories issued by government agencies and are monitoring

Virgin Voyages

Important Message from Richard Branson and CEO Tom McAlpin When we dreamed up Virgin Voyages, we did so with an ambition to create an entirely new way to sail the seven seas. Over the past